December 3, 2026 | 10:00 a.m. CST

Bridging the troubleshooting gap: Unlocking the power of Identity Security Cloud connector logs

December 3, 2026 | 10:00 a.m. CST

Bridging the troubleshooting gap: Unlocking the power of Identity Security Cloud connector logs

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Are you tired of "working in the dark" when aggregation fails, or a source connection goes red? Join us for a guided technical deep dive where we pull back the curtain on Identity Security Cloud (ISC) connector logs.

Whether you're managing modern SaaS connectors in the cloud or hybrid, on-premises applications via virtual appliances, this webinar delivers a blueprint to access, download, and decode your logs. These steps will slash troubleshooting time and help you swiftly restore protection to your enterprise.

Join us to learn...

  • Where do I access on-premises and SaaS-based connector logs?
  • How do I download on-premises and SaaS-based connector logs?
  • What are the Identity Security Cloud log levels, and what is their hierarchy?
  • What does each of the log level entries capture, and when should they be used?

Speakers:

Paul Patti
Product Manager
SailPoint
Dinesh Mishra
Lead Product Manager
SailPoint
Paul Patti
Technical Educator
SailPoint
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The core of enterprise security is identity