September 18, 2025 | 10:00 a.m. CDT

Troubleshooting workflows in Identity Security Cloud

September 18, 2025 | 10:00 a.m. CDT

Troubleshooting workflows in Identity Security Cloud

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SailPoint workflows are written to automate identity security processes within the SailPoint Identity Security Cloud - automating complex and repetitive tasks, reducing manual effort and potential errors, and enhancing overall efficiency and compliance. As these highly customizable solutions are being developed, they may not produce intended results, necessitating a troubleshooting process. In this webinar, we will explore why workflows may not operate as intended and explore a framework for detecting and resolving potential issues.

Tune in as we address these questions:

  • What are the two major categories encountered when developing workflows?
  • Why did the workflow I developed not trigger when it was supposed to?
  • Why is the workflow I developed not accomplishing what I expect it to be?
  • How can I use the Identity Security Cloud API to speed up workflow troubleshooting?
  • Where can I go to get more information on building and troubleshooting workflows?

Speakers:

Paul Patti
Technical Educator
SailPoint
Thomas Burt
Lead Product Manager
SailPoint
Paul Patti
Technical Educator
SailPoint

The core of enterprise security is identity